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Replacement Policy
1) Company will take maximum of 15 working days to replace a candidate.
2) Company provides 1 replacement in 2 and 6 months contract period.
3) Company provides 2 replacements in 11 months contract period.
4) Company will provide unlimited number of replacement if employee leaves his/her job on their own.
5) Company will always try to find a candidate within the previous employee pay bracket, but cannot guarantee it. If the new candidate is more expensive customer have to pay a new salary to the new candidate.

Refund Policy
6) Customer can ask for their remaining contract fee if Company unable to provide replacement within 15 days.
7) Remaining contract fee will be refunded within 15 days if customer or Authentz Global Services terminate the contract.
8) र4,500 registration fees is non refundable.
9) For example, if employer hire a candidate for 6 months and after 3 months if employer or company terminate the contract for any reason then the remaining contact fee balance i.e. Rs.6000/ will be refunded.
10) For example, if employer hire a candidate for 11 months and after 5 months if employer or company terminate the contract for any reason then the remaining contact fee balance i.e. Rs.10800/ will be refunded.
11) Company will refund balance contact fee via: cheque or internet banking.